TERMS AND CONDITIONS
Welcome to Lené Pienaar Studios.
In the general interests of every user, our site is subject to certain terms and conditions. If you visit or shop at our store, leneartgallery.com, you are choosing to accept these conditions, so please read them carefully.
Please note that our Shipping Rates and Policy also form part of the Terms and Conditions of this website.
Lené Pienaar Studios supplies and sells the following products to end buyers and retail outlets:
• Limited Edition Prints (art reproductions)
• Unlimited Edition Prints (art reproductions)
• Books
• Music CDs
• Gift cards
Lené Pienaar Studios supplies and sells the following products to end buyers only:
• Original oil paintings
• Books (in downloadable format)
• Music (in downloadable mp3 format)
• Free e-cards
Lené Pienaar Studios shall take all reasonable steps to protect the personal information of users. For your protection no information will be given out or sold under any circumstances. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Customer details will be stored by Lené Pienaar Studios separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to:
Payment may be made via Visa or MasterCard credit cards or by bank transfer into the Lené Pienaar Studios bank account, the details of which will be provided on request (please find the request check box in the checkout section of the website).
Credit card transactions will be acquired for Lené Pienaar Studios via PayGate (Pty) Ltd who are the approved payment gateway for Nedbank South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. To view their security certificate and security policy, users may go to:
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
All content included on this site - such as images, music and audio clips, text, graphics, logos, buttons, and digital downloads - is the property of Lené Pienaar Studios (Lené A. Pienaar) and is protected by South African and international copyright laws.
Lené Pienaar Studios takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
If you use this site, you are responsible for maintaining the confidentiality of your account and password. You also agree to accept responsibility for all activities that occur under your account or password. Lené Pienaar Studios reserves the right to refuse service, terminate accounts or cancel orders in our sole discretion. Lené Pienaar Studios attempts to keep the information on this website as up to date, complete and accurate as possible. We do not however, take legal responsibility for errors found on the site. Should your product not be satisfactory on arrival, your only remedy is to return it in unused and undamaged condition within 48 hours of reciept.
This website is governed by the laws of South Africa and Lené Pienaar Studios chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of such nature, 655 Duncan street, Hillcrest, Pretoria, 0028.
Lené Pienaar Studios may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Lené A. Pienaar, based in South Africa trading as Lené Pienaar Studios.
Support or enquiries: +27 (0)83 282 0990